We're here to help. Choose the best way to reach our team:
We typically respond within 24-48 hours.
Go to iOS Settings > Apple ID > Subscriptions, find CardVault, and tap "Cancel Subscription." Your access continues until the end of your billing cycle.
Make sure the card is well-lit, fully visible, and the image is in focus. Try different angles. Some rare or heavily damaged cards may need manual entry.
Yes. Your collection syncs to our secure cloud servers automatically when you're signed in. Your data is also cached locally for offline access.
Prices are sourced from multiple TCG marketplaces and updated regularly. Actual selling prices may vary. Use them as a guide.
Yes. Go to Settings > Export Collection to download your data.
No. We never sell your personal or collection data. See our Privacy Policy for details.
We currently support Pokemon TCG, Magic: The Gathering, and Yu-Gi-Oh. More games may be added in future updates.
Go to Settings > Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.